Curated below are an assortment of questions that patrons have the most often. For any additional information regarding policies in the theater, please visit the Policies and Information page.
Frequently Asked Questions
This is the Victoria Gardens Cultural Center, home of the Lewis Family Playhouse- a 560 seat theater, Celebration Hall- a large rental hall and a public library. The Playhouse is a performing arts venue that hosts live shows such as musical acts, plays and ballet.
We are a smaller intimate theater. It seats 560 so you have an amazing view from every seat. The furthest seat is only 15 rows from the stage. The farthest seat in the entire theater is only 60ft away. (about 4 cars in length)
No food of any kind is permitted inside the theater, however in-house purchased beverages and bottled water are allowed. Concession items may be sold in the lobby during the seating and intermission periods but will not be allowed past the ticket booths that lead into the auditorium. Unfortunately, we are currently unable to store outside food or beverages on behalf of patrons.
We don’t have a set dress code for our theater; however many people feel coming is a special treat and choose to dress up as if they’re going out to a nice dinner.
- The library is open Tues. - Thurs. 10:00a to 8:00p & Fri.- Sat. 10:00a to 6:00p
- The Second Story/Museum is open Wed.- Sat. 10:00a-4:00p & Sun. 10:00a-3:00p
- Yes, they do Passport photos.
The Lewis family is one of our biggest supporters, but the building is owned and operated by the City of Rancho Cucamonga.
Yes, if you enter any of the restroom doors there is a drinking fountain before you go into the restrooms. The restroom by the rotunda now has a bottle filling station as well!
Just past the Café through the double doors.
There is parking on either side of the theater, and it is free.
You can contact the rentals department directly via VGCC.Events@cityofrc.us
We have concessions here in the theater for light snacks for the lobby; there’s also a food court located right by the theater. We also have several restaurants around the mall that you can go to before or after your show.
The general age permitted into the theater is 3 & up, everyone needs to be seated during the show for safety reasons and our chairs fold up so you must be big enough to sit in a seat without it folding up.
We are located left off the 15 fwy when you exit Foothill make a right and take Foothill to Daycreek make a right take that to Cultural Center Dr, it’s a small turn in street. There will be a parking structure on the right-hand side, you can park there and then enter the theatre.
For performances presented by the playhouse, bar service will be available along with concessions. Rentals may vary depending on if they pay for the service.
We do have handicap seating in our theater in row G located in the lower orchestra and in row N in our balcony which you can use the elevator to get you located behind the stairs.
We do have booster seats available first come first server so if you come early you can claim one the house opens a half hour before the show time.
The fee you pay online is online only. We don’t have any additional fees when you buy tickets directly through us in person or on the phone.
Yes, there is $1.50 fee to have your tickets mailed to you.
If any seats become available due to any cancellations or exchanges, we will offer those seats to patrons on the waitlist in the order in which they signed up. We contact patrons by phone as soon as the tickets are made available, however, we do not leave voicemails, or send text messages. Our waitlist policy is that if a patron is unavailable to take the call at the time of trying to reach them, we will move on to the next person on the waiting list. You are welcome to leave an alternate phone number if you’d like.